Video audio has mysterious static sound when playing recorded video using Camera app.

I noticed my iPhone12 Pro has an issue when recording audio when creating a video using the Camera app. The video seems to record a buzzing sound on top of the audio. When watching the video in the Photos gallery, the play head seems to jump when the video plays. The speakers work normally when watching videos from say Youtube, but only seems to produce the issue when recording a video using the Camera app.


I also tried recording video using other apps like Instagram. The issue does not seem to reproduce there.

iPhone 12 Pro, iOS 14

Posted on Jan 6, 2021 4:32 PM

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Posted on Apr 22, 2021 5:47 AM

I took my iPhone 12 Pro Max into an authorized Apple repair facility (Jack Be Click).


After they ran every diagnostic they could, they determined it was a hardware problem. The gears that control the camera's lens auto-focus were slipping.


They told me they see this all the time in older iPhones but this was the first time they saw this with an iPhone 12 series.


Hope this helps!

73 replies

May 30, 2021 5:18 AM in response to amels07

I’m having the same issue - upgraded from 5S to new SE three months ago, after two months noticed buzzing/hissing sound on all my Live Photo’s and video recordings using phone’s camera app, including ones playing back that I recorded before on my 5S. Can hear it still if listening back through earphones. Have noticed it on phone calls too (on a loop, static for 3-4 secs, no static 3-4 secs, static 3/4 secs etc) now if I am not using earphones. So upset! I have tried all the solutions suggested on the forum and nothing has worked- have read that a few people have replaced their SE a few times and problem recurs after a few months. I have kept my phone in an expensive “drop-proof” Mous case but have NOT dropped it at all, so is this a software issue?

Jul 13, 2021 5:33 PM in response to ToastyMitten

Me too my audio ONLY on my camera app sounds static. When i record on my back camera its fine sometimes but not all the time. And my front camera sounds static all the time now. I tried messing with the settings and put it back to normal, didnt help. every other thing on my phone that records or plays audio works perfectly fine. Please help asap. if anyone has a fix please let all of us know

Aug 2, 2021 7:59 AM in response to Swandowg

I am also having this issue on my iPhone 12 Pro. I've had the phone since the fall, and I don't think it's happened for my entire period owning it, but it definitely has been happening for the last week-plus. I've tried all of the fixes listed here, and none of them have worked to completely eliminate the issue, though some have caused it to lessen, and others have made it worse. Like others have said, it only happens in the native Camera app. I'm shocked that there isn't a fix here yet, but sometimes Apple only seems interested in making apps that work just fine into trash, as they did with the update to the Podcasts app, which made it an absolute nightmare to use and deal with. Would love to see a fix in an iOS update at some point soon.

Aug 17, 2021 6:54 AM in response to jdo_apple

I have been having a very similar issue. When recording video on my iphone 11 pro, sometimes the audio will be complete static, sometimes the recorded audio is audible or partially audible intermittently. Sometimes the audio records just fine. Turned off the stereo recording setting and this did not fix the issue. This issue has been occurring for maybe a year despite numerous software updates. Recording audio seems to work fine in other apps, like voice memos. Someone please get to the bottom of this!

Aug 17, 2021 10:31 AM in response to audiogardener

Just got off second chat with Apple Tech Support in the camera static video issue. I did everything they asked and it didn’t fix the issue. Thus the second call. They now say I have two options.


1-they will send me a box and I send it in to be looked at by a tech.


Told them being without my phone is not acceptable.


2-locate a Apple store and set up an appointment to have them look at it. They are saying the issue is not covered and I could have to pay for the service and possible fix.


I told them I will go to the Apple Store but will not pay for a Apple systemic issue.


Needless to say happy Apple is not acknowledging this is a systemic issue caused by their product.


Will advise as to any progress.


jerry

Sep 19, 2021 12:23 PM in response to ToastyMitten

im having the same issue with my my iphone 11 pro . when i record videos on instagram camera or voice recorder app it doesn’t make those static sound , but when i record videos on the camera app it starts making those static sound . i cleaned it very clean already but it doesn’t seem to be the problem . and im sure the problem is not inside my phone either because i can record video on other app normally without the static sound . do help me out , i just recently got my iphone .

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Video audio has mysterious static sound when playing recorded video using Camera app.

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