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dayanara100 Author

Level 1

8 points

Dropped my phone

Well ... I have an appointment at Genius bar because I dropped my iPhone 11 (I only have two months with it :() I had a screen protector and case and even so the fall broke the screen a lot, the buttons do not work well , to turn on and off, neither the volume buttons and the vibration button. The phone cannot connect to wifi or bluetooth, I can only use my mobile data. Fortunately I have Applecare + but I would like to know if they will cover these damages and if they will repair the phone or it will be replaced, anyone have any idea?

thank you!

Posted on Jan 7, 2021 10:57 AM

Best reply

ChrisJ4203

Level 10

230,371 points

Posted on Jan 7, 2021 12:47 PM

It depends on the damage. Certain damage can be repaired, other replaced. The Genius Bar will explain your options.

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Dropped my phone

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