iPhone 7 locked

I sent a new iPhone 7 from UK to a family in Venezuela , but it is not reading the SIM , it keeps saying invalid SIM, I have been told the phone is blocked, but I can believe this, I never inserted any SIM in UK , I very disappointed , could you assist me with this? Many thanks

Posted on Jan 7, 2021 3:58 PM

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Posted on Jan 7, 2021 4:05 PM

Your phone is locked to a specific carrier. Only the carrier it is locked to can unlock it. You will have to contact that carrier and ask about their unlocking policy.

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iPhone 7 locked

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