Mac mini M1 ethernet doesn't work after waking from sleep

When I wake my Mac mini M1 (Big Sur 11.1) up, the ethernet connection doesn't work.

It appears to be online (shows the previously assigned DHCP address, and has a green dot next to it in the system preferences), but doesn't work.

Tried turning it off and on again - shows an amber dot with 'self assigned IP'.

Wifi works as usual.

Tried pulling the cable out and plug it back in - does not connect.

I tried to connect another device using the same cable, to make sure it's not my ethernet switch or connection that is faulty - works.

Restarting fixes the issue.

Anyway to resolve it? I'd really just want to wake the mini up and continue working...


Posted on Jan 8, 2021 12:51 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2021 11:32 AM

I may have identified what causes this, I had Norton 360 running, removed it and the problem went away. I reinstalled it to test and the problem came back. A google on Norton suggested that the Norton firewall may be causing the problem. So I reinstalled Norton 360 and followed the Norton article, unfortunately the article didn’t fix it so I had to remove it again.

I say I may have identified the issue with caution because I originally set up my new Mac from a backup. I was preparing to send it back so reset to factory settings and reinstalled BigSur.

I gave it one last chance and signed in, no problems. So I reinstalled my apps and when I reinstalled Norton 360 the problem started again.

All I can say is that with Norton 360 network connections are dropped and I have to restart frequently. Without Norton 360 the Mac mini M1 with Big Sur fully patched up works trouble free. Not sure if this help, I know how frustrating it was - I very nearly returned the Mac Mini. I’m actually loving it now but this issue made it unusable. I can now drag and drop any file from the network to any other location without an issue. I’ve not raised with Norton yet but will - I’d prefer to have that extra layer of protection.

Similar questions

67 replies

Feb 16, 2021 4:07 AM in response to Moshe Gottlieb

I have this issue constantly with a mac mini m1 plugged into a gb switch. Regardless of cable or port, the mac mini will simply not work with the nic if this state triggers. Specifying a manual IP doesn't matter. The OS seems to have a bug relating to self-assigned IPs and switching the config of the nic.


I always end up enabling wifi to get around the internal network stack bug. It's been repeating constantly since I bought this mac mini last month.

Jul 23, 2021 7:25 PM in response to Kyle Jones3

On a side note that may be related. I was having issues with intermittent Wi-Fi and Bluetooth. The signal meter always showed at least 2 of 3 bars and sometimes would stop working when 3 bars were showing.


I found the issue was the USB3 7-port HUB I added was acting like an antenna and interfering with the Wi-Fi and BT. Maybe USB devices RF noise effect the wired Ethernet as well?


I fixed the issue by adding RF shielding to my HUB's cable and case with copper tape and ferrite beads. Since the ferrite bead kit came with several of many sizes I also added them to all my USB cables that didn't already have them. Knock on wood... So far the issue hasn't returned after several days.


I also disabled sleep since restart of network from sleep is broken on the M1 mac.


Sep 18, 2021 10:28 AM in response to konjelly

This might be a long shot but I also noticed when using dropbox, it took up almost all of my file descriptors and suspect that shut the ethernet port down (I saw this fd issue in my console.log but I do not have those logs anymore), on my 8gig I saw this having an effect on my ethernet connectivity- try turning it off if you use it and re-measure uptime again perhaps. Trying to think outside the box.. what if this is not just an ethernet issue

Mar 7, 2021 7:09 AM in response to Moshe Gottlieb

Sorry for the Johnny Come Lately post. I am having similar issues but not after sleep.... at least not yet. However I do lose DHCP and even though I have the WiFi enabled and on it will not switch to the WiFi as my MBP that I had in its place would do. The NIC still thinks it has a valid route via the Interface that is APIPA addressed. What worked for me as a band-aid is to turn off the interface and turn it back on.


I opened a case with Support but as usual, they do not have a fix. Its always a "re-install" blah blah. I wanted to increase the verbosity of the logging to see if I or "support" could identify a root cause before I experience the issue. They are not aware and say that they need to send it to "engineering", which is a blackhole of regret with them.


I may attach a USBC Ethernet dongle to see if the same thing happens. It is not my switch since I had my MBP plugged in for 1.5 years without any issues, it is not my "router" (as support loves to say) I work for the mfg of the firewall (router) and can guarantee that is not the issue. Not the cable either because of the aforementioned.


Let us know here if you come up with something. I will do the same. I created another post because I had not see yours. Will, update both.

Jul 23, 2021 5:54 PM in response to Sean Aaron

@Sean Aaron Ethernet hardware definitely seems flaky. I had disabled the screen saver and the sleep settings before I experienced the same reboot -> crash -> reboot loop as you. Luckily for me the system eventually righted itself. I don't know what I did that made any difference. The ethernet interface still drops at random times, requiring a ifconfig down then up to bring it back but so far it always comes back. My 10 year old Mac mini is more reliable than my new M1 mini. :-(

Oct 8, 2021 12:37 PM in response to patrickfromsurrey

Has anyone tried putting their M1 Mac mini into Safe Mode to see if the problem goes away? That's as far as I've made it with Apple Support (had to get an external display). Been about 12 hours and haven't needed to down/up the ethernet connection, but I'm also not able to put it through its normal paces in Safe Mode. Appreciate an update if anyone else is able to test!

Jan 8, 2021 10:07 AM in response to hcsitas

No power nap setting on my Mac mini.

Anyway, "prevent the computer from sleeping when.." - I don't want to prevent my computer from going to sleep when the display is off, that would defeat the purpose of power saving, obviously it would resolve the issue with the cost of the computer never going to sleep...

"Wake up for network access" is turned on (and I need it as well).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac mini M1 ethernet doesn't work after waking from sleep

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.