HomePod responds “Looks like Apple Music can’t play that”

I've been noticing this issue suddenly in the last two days. I always play this certain Apple curated playlist on both my HomePod and HomePod Mini when suddenly the HomePod in my room kept saying "Looks like Apple Music can't play that.", but it would still recognize the command and play it on my HomePod Mini.

Removing the HomePod from the Home app and adding it back as an accessory fixed it. Now it recognizes the playlist request.

Try asking for it in a different way.

Hey Siri, play my <name of playlist> playlist.

Hey Siri, play playlist <name of playlist>.

Hey Siri, play <name of playlist>.

Hey Siri, <name of playlist>.

tt2

See Identify cloud status icons in your music library on your Mac or PC - Apple Support and check for any cloud status icons against these particular playlists.

tt2

I had the same issue and needed to reset my HomePod. After which it worked great. You can do that by opening the Home app, then doing a long-press on your HomePod, selecting the settings icon in the bottom-right, scrolling to the bottom and then selecting "Reset HomePod..."

This will completely remove it and then you can add it again to Home. It should work again after that. Hope that helps (it did for me).

No problem. Sounds like a new bug then. That will get annoying having to remove and add back HomePods whenever this happens.

Since Apple does not actively monitor these threads, I'd report it as a problem like I did using their feedback form.

https://www.apple.com/feedback/homepod.html