Ransom Email on Iphone

It appeared on my iPhone on my email account that actually is on exchange server. It deleted emails on phone but NOT on my laptop. Any thoughts of how to retrieve data or protect from further efforts?

iPhone 8, iOS 14

Posted on Jan 8, 2021 5:52 PM

Similar questions

Is it possible for an iPhone to get hacked through an iCloud email? I was just wondering quickly if it is possible for an iPhone to get hacked through an iCloud email? Somehow, I got an email from a site that I know nothing about through my iCloud email account. Obviously, I’m not stupid enough to ever give my email to a site, so I am wonder if my phone my have been compromised? I clicked on the email to see what it was, but immediately deleted it. I even wiped it from my trashcan. I did not click on anything on the email. [Edited by Moderator]
1123 1
Do any type of virus attach iphone 12? If there is virus contained email and I mistakenly opened it then would it be possibility to attack my all apps or any data?
939 2
Can iPhones be effected by files? I was using a third-party email service on Safari and I got a strange email. When I tried to delete it, it tried to download the attached file that probably had a virus. Is there a way to check if I have a virus? I have an iPhone 13 mini with iOS 16.1.1. The files app does not have any strange files and I was using cPanel’s (cPanel is a website editor) Webmail via Roundcube. Both are perfectly trustworthy, but the email was not. I can’t find any way to check for a virus in the Settings app. Please help!
3871 5

3 replies

WG1398 Author

Level 1

8 points

Jan 8, 2021 6:01 PM in response to sberman

Thanks. Reset exchange to share no limit on dates on mail. All came back. Then set back to 30 day only.

sberman

Level 10

273,024 points

Jan 8, 2021 5:58 PM in response to WG1398

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

sberman

Level 10

273,024 points

Jan 8, 2021 6:07 PM in response to WG1398

Great. Enjoy your iPhone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ransom Email on Iphone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up