what to do if my macbook warranty expired during lockdown

my macbook stopped working on October 10th, I managed to have an appointment on October 14th but I arrived late and then I was not able to resume an appointment there was no availability with my work,I finally managed to have an appointment on December 9 at the istore. but your colleagues told me that my guarantee expired on November 9 and that I had to pay 600 pounds. I do not find that normal inasmuch as there was little appointment available and then there was confinement. I called your telephone support several times or I waited a long time and I was told to try again later so what to do if my macbook warranty expired during lockdown ?


MacBook Pro 13″, macOS 10.15

Posted on Jan 9, 2021 4:30 AM

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Jan 9, 2021 5:07 AM in response to GMadou93

GMadou93 wrote:

my macbook stopped working on October 10th, I managed to have an appointment on October 14th but I arrived late and then I was not able to resume an appointment there was no availability with my work,I finally managed to have an appointment on December 9 at the istore. but your colleagues told me that my guarantee expired on November 9 and that I had to pay 600 pounds. I do not find that normal inasmuch as there was little appointment available and then there was confinement. I called your telephone support several times or I waited a long time and I was told to try again later so what to do if my macbook warranty expired during lockdown ?


“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service


Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


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what to do if my macbook warranty expired during lockdown

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