You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad latest version 2020

Few days back I have bought a new iPad Air 2020, during initial setup I have setup touch id. After few days, I thought of set up face id too. I went to settings->general what I saw there was option like "Touch ID and Passcode". I don't see any option to setup the face id. Is there anyway to setup the Face ID?

iPad Air 2, iPadOS 13

Posted on Jan 10, 2021 9:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2021 9:31 AM

Your iPad Air4 supports TouchID - not FaceID.


iPhone and iPad models that support FaceID have a dedicated camera/sensor array. At present, iOS/iPadOS devices have either TouchID or FaceID - but not both.

1 reply

iPad latest version 2020

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.