My Mac doesn’t start up and I don’t have the serial number

My Mac won’t start up how to find the serial number

Posted on Jan 11, 2021 8:41 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2021 8:48 PM

Did you try different boot up methods? Here is a list of Mac startup key combinations to help with that issue: https://support.apple.com/en-us/HT201255


Otherwise, I know it is a long shot, but if the computer won't turn on

  • If you have your product's original packaging, you can check the barcode to find the serial number.
  • You can also find your product's serial number on the original product receipt or invoice.


4 replies
Question marked as Top-ranking reply

Jan 11, 2021 8:48 PM in response to Spagoot02

Did you try different boot up methods? Here is a list of Mac startup key combinations to help with that issue: https://support.apple.com/en-us/HT201255


Otherwise, I know it is a long shot, but if the computer won't turn on

  • If you have your product's original packaging, you can check the barcode to find the serial number.
  • You can also find your product's serial number on the original product receipt or invoice.


Jan 11, 2021 9:16 PM in response to Spagoot02

Spagoot02 Said:

"My Mac won’t start up how to find the serial number"

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Use Apple.com

Is this Associated to your Apple Account? If so, view this on Apple, by clicking on the device, and viewing the bottom line.

  1. Go Here: Manage your Apple ID - Apple (https://appleid.apple.com/account/manage)
  2. Log in: to your Apple Account
  3. Scroll Down: to Devices pane
  4. Click: the device
  5. View: the bottom line

Your Serial Number is Right There

Jan 11, 2021 9:06 PM in response to Spagoot02

Spagoot02 Said:

"My Mac won’t start up how to find the serial number"

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Three Thoughts:

I. Use Safe Mode:

  1. Boot: [Hold Down: shift key] upon boot.
  2. Try These Methods: Find the model and serial number of your Mac - Apple Support


II. Use Recovery Mode:

A. Use: "About this Mac..."

  1. Boot: [Hold Down: command + R] upon boot.
  2. Enter: your password (if prompted)
  3. Click: on the Apple emblem (Top-Left corner of screen).
  4. Select: About this Mac...
  5. View: the Serial Number


B. Use Terminal:

  1. Boot: [Hold Down: command + R] upon boot.
  2. Enter: your password (if prompted)
  3. Click: Utilities menus (on top of screen)
  4. Select: Terminal
  5. Use: the commands here: Get a Macs Serial Number from the Command Line - OSXDaily
  6. Press: return key

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My Mac doesn’t start up and I don’t have the serial number

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