Macbook Air M1 camera quality

I had the same unfortunate experience when I bought the 2020 MacBook Air. I just couldn’t believe apple would ship a product with this quality camera. I returned it the next day. All the trouble shooting I went through with apple didn’t help. It’s a hardware issue. They need better cameras on the MacBook Air. Absolutely unacceptable. It’s unusable, garbage.

It sounds like it’s a hardware issue and therefore can’t be fixed (hence no response from Apple). Either live with it and just be happy that a laptop as good as good as the M1 Air can be had for as little as $800 on sale or wait until next year’s new model (which hopefully will have a much better camera) that will likely cost $1,100 or $1,200 or so for the base model.

Unfortunately this is not an issue or a malfunction, its just bad compromise/choice of hardware by Apple.

I have had my m1 MacBook for over a month now. I was thinking it was just Zoom that was blurry but then I answered a FaceTime call on my MacBook & it was blurry also. I even called myself with my iPhone 11, with both cameras next to each other & the difference was drastic.

Just bought the Macbook Pro with the M1 chip today....went to try out Zoom and the quality was horrendous! I’m comparing it to my Macbook Air 2015 and that laptop has such a crisp and better quality than my new laptop. What a shame and what a waste of money! In a world where online meetings with front cameras are a must.....we are left with terrible quality and with no response from Apple at all! Great timing Apple! Thanks for not even recognizing this problem!

Depending on where you made the purchase, Official Apple Store (incl online)

allows 14-day no questions returns. There may be a problem should the unit

not still be in as-new condition. An authorized Apple reseller (a independent

business, has own policy rules) -& may/not- make an exchange; or offer credit.

The ability to offer 'an adjustment' ~ is better through an official Apple source.

I'm having the same issues, just received my M1 MacBook Air today, I've heard really great things about the M1 Chip so I was very excited to get this laptop! Was really shocked when comparing the camera quality to my 2013 MacBook Pro retina though, it looks so distorted... As a longterm fan of apple, kind of disappointed. I was considering going windows before I bought this laptop as it would've been cheaper. Ultimately, wen't apple though because I had such a great experience with my previous MacBook. Hopefully apple figures this out and can fix it through an update... Or, look into the issue, I would take it back but from what I've seen people are getting multiple units with the same issue; don't really want to have to deal with that..

Bought a MacBook Air M1 (8CPU/8GPU) on Monday (5July2021) and my wife noticed that my Facetime camera from her end is blurry and terrible! We use Facetime everyday (located in different places) she’s using an iPadPro 2020 which has great camera quality. Seems This new M1 MBAir really has a camera issue! Hello Apple??! Is there going to be a recall??

The camera on my new MacBook Air 2020 as opposed to 2017 MacBook Air is appalling. I am horrified to hear that this is the way it is and can't be fixed. Why is it worse than my 2012 and 2017 MacBook Air? What's up with that?

I just picked up the M1 MacBook Air yesterday (from Best Buy) and yes, I can confirm the camera is really crappy. It in no way has the clarity/sharpness of a 720p camera. After reading this thread and a couple of others, I'm contemplating returning this unit. Even though I'm quite happy with everything else about this model, if the camera is this bad I find it a real drag to have to depend on this laptop for the next few to several years.

Definitely having the same concern. I just upgraded my macbook from air early 2015 to air M1, and when I checked the camera it was very blurry and grainy. I thought mine has a hardware problem but seeing all these complaints kinda relieved me. Well Apple needs to do something in this era of online and "work from home" thing almost everybody needs a good camera. A good camera is one point that we put in thought before buying an apple product and this is really disappointing. At least it should have the same quality as the latter series like Macbook Air early 2015 and whatnot.

I purchased a 2021 M1 MacBook Air a couple of weeks ago and from the very first zoom call I noticed that the video quality was significantly worse than enjoyed on my 7 year old MacBook Pro. Very grainy and slightly blurred. Is this a problem that Apple have recognised and are dealing with. Just a quick search seems to suggest that it's not just my particular machine.

Interesting. On 3/28/21 @10:45am I spoke to Eileen a Senior Supervisor. She stated that apple is aware of the situation. I think they are back peddling.

I thought I am the only one who’s having trouble with the quality camera of my Macbook Air M1. I was really disappointed that the camera is so blurry. It has the same quality as that of the 2017 Macbook Air (720p Facetime HD camera) as published in the website, but the latter is way better! Can Apple do something about this? I really need to have a good quality camera, as I am using my laptop for work.

Agreed!! Just purchased the macbookair after owning macbookpros for yearssssss! The camera is extremely disappointing. to say the least! So much so, that I will use the 2 week return policy to exchange this machine and will tell all to not purchase. In a day of virtual work, school, daily activities, etc. why would apple miss this one? Honestly, not cool. #partyfoul #apple #macbookirfail #camerafail #iphoto #macbook #applemacbookair #m1 #2021 #facebook #zoom #virtual #school #work #play