Macbook Air M1 camera quality

Hello, got a Macbook air M1. Checked the camera for FaceTime and for Photo Booth and the quality is grainy and blurred. Anyone else finding the same issue? Is this a hardware defect?

Posted on Jan 12, 2021 7:45 AM

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74 replies

Jun 24, 2021 11:54 AM in response to Ianbags

Apple is not taking this issue seriously. They have messed-up this important issue in this pandemic when people are working from home and expecting to be on Video calls very frequent. Apple is trying to cover it up by taking away discussion using M1 chip performance and other story. It is not going to work. @applesupport please take this issue seriously and provide fix or replacement; we have spent thousands of dollars and not expecting such poor quality product delivered against our hard earned money.

Jun 24, 2021 7:45 PM in response to Ni31079

People will only make it a problem, because we draw attention to it.. So many users probably od use a mac tomake zoom calls/skype etc,, but i don really see that big a deal IF the user has an iphone.. Apple should fix this up, but seriously they are obvously wanting to get more people to use iOS camera..


What i'm saying is: I do not think is an accident...... If it was, they would fix it ASAP... And the delay just proves that... If it's a technical issue, they too would have publicly announced it.. Apple wouldn' make great products, and then suddenly turn into "mr. nasty"if it was an accident.


They would do the proper channels.


By hiding it from users, they know they stuffed up.... Not the Apple i once knew if true.





Dec 22, 2021 9:05 PM in response to Brianwoo

I literally just said this to my partner! I feel like I have a snapchat beauty filter on my face! You can't even see my freckles or my green eyes. I look like Japanese anime! My old Macbook webcam camera is better from years ago! This is totally crazy. I was expecting amazing quality. I'm so disgusted and disappointed at the quality.


My partner has been stuck abroad since Covid and I use the webcam all day to communicate to my friends and family as I am disabled, bedridden a lot and they live away from me. Everyone now has had similar online lifestyles with Covid so OBVIOUSLY we're expecting a really good webcam upgrade along with buying a new laptop, IN THIS DAY AND AGE.


But this makes my face look weird, it's blurry, the colours are just bizarre!! I look like I'm in a 1900's saloon western film in sepia. And it feels like Apple is trying to tell us we all are ugly so here's a built in filter for yas.. errr. Nah, I quite like my freckles and wrinkles thanks!


For the money we spend on these new computers this is outrageous. I'd go back to my 2017 Macbook Pro which has a BETTER camera than this 2020 M1 Macbook Air but it's currently in repair for the faulty butterfly keyboard that Apple lost a court case over admitting they sold it knowing the keyboard was faulty. It's been agonising to use that keyboard for a year with my arthritis now finally I get a new Mac with a keyboard that works and my face on the webcam looks like I'm on a vintage snapchat filter.


Arghhh. SORT IT OUT APPLE. This is not pennies! Some of us spent years saving for these computers. So mad.



Jan 25, 2022 1:08 PM in response to Ianbags

I've just bought my new MacBook Air and I'm utterly shocked by the quality of the camera. I teach yoga on zoom and the quality of my old mac bought in 2016 is way better. I'm so disappointed to hear others have had the same problem. I spent money on this new mac expecting to have a really good camera for my work. Has anyone had any improvement on their camera or got it fixed? Any advice? Thanks...

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Macbook Air M1 camera quality

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