Pages refuses to open

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Level 1

9 points

Pages refuses to open

Pages has suddenly stopped working. I can open the app or a document that uses the app and after two seconds it shuts down. I'm on MacOS Big Sur (11.0.1) and the latest version of Pages.

I have done the following already:

Restarted my computer
Uninstalled and reinstalled Pages
Deleted the app preferences files
Pressing and holding "Shift" when I open Pages
Restarted Mac in Safe Mode
Shut down all running programs while attempting to open Pages
Restarted Mac numerous times

None of the above so far has worked. What have I missed? Grateful for any help.

MacBook

Posted on Jan 13, 2021 4:14 AM

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Answer 1

Best reply

chuck_3rd

Community Specialist

Jan 14, 2021 6:16 PM in response to karis_z

Hi there karis_z,

We understand that Pages closes unexpectedly when you try to open it on your Mac. We’d like to help however we can.

To start, let’s update your Mac to latest version of macOS, 11.1, and ensure your apps are fully updated as well.

Let’s also follow this great resource:

If an app freezes or quits unexpectedly on Mac

Cheers!

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Answer 2

karis_z Author

Level 1

9 points

Jan 15, 2021 2:56 AM in response to chuck_3rd

Thanks - very grateful that the updates literally came out here today as that seemed to solve the problem!

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Pages refuses to open

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