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User profile for user: karis_z
karis_z Author
User level: Level 1
9 points

Pages refuses to open

Pages has suddenly stopped working. I can open the app or a document that uses the app and after two seconds it shuts down. I'm on MacOS Big Sur (11.0.1) and the latest version of Pages.


I have done the following already:


  1. Restarted my computer
  2. Uninstalled and reinstalled Pages
  3. Deleted the app preferences files
  4. Pressing and holding "Shift" when I open Pages
  5. Restarted Mac in Safe Mode
  6. Shut down all running programs while attempting to open Pages
  7. Restarted Mac numerous times


None of the above so far has worked. What have I missed? Grateful for any help.

MacBook

Posted on Jan 13, 2021 4:14 AM

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Question marked as Top-ranking reply
User profile for user: chuck_3rd
chuck_3rd
User level: Community Specialist

Posted on Jan 14, 2021 6:16 PM

Hi there karis_z,


We understand that Pages closes unexpectedly when you try to open it on your Mac. We’d like to help however we can. 


To start, let’s update your Mac to latest version of macOS, 11.1, and ensure your apps are fully updated as well. 


Let’s also follow this great resource:

If an app freezes or quits unexpectedly on Mac


Cheers!



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Question marked as Top-ranking reply
User profile for user: chuck_3rd
chuck_3rd
User level: Community Specialist

Jan 14, 2021 6:16 PM in response to karis_z

Hi there karis_z,


We understand that Pages closes unexpectedly when you try to open it on your Mac. We’d like to help however we can. 


To start, let’s update your Mac to latest version of macOS, 11.1, and ensure your apps are fully updated as well. 


Let’s also follow this great resource:

If an app freezes or quits unexpectedly on Mac


Cheers!



Reply

Pages refuses to open

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