Clash of the titans digital copy invalid code error

trying to transfer the digital copy of this movie to itunes and i enter the code but keep getting the code you entered is not recognized as a valid code error, tried all caps still no luck. have transferred 25 movies so far with no problem but i heard WB movies are a pain and thier support site ***** as well any ideas? or just sod it return it and get the reg dvd?

PC, Windows Vista

Posted on Jul 27, 2010 10:13 PM

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54 replies

Jul 28, 2010 7:55 AM in response to bnijjar

I have had this problem in the past with Warner Brother's digital copies. It took them a couple weeks to get the code into iTunes last time. I seriously hope they figure it out a little quicker this time. Given it was just released give it a couple days and see if it gets uploaded, otherwise I vote we all get together and stand in the lobby of Warner Brother chanting "we want the code".... JK

Jul 28, 2010 8:17 AM in response to bnijjar

The worst part for me is their lack of support. The website is written in such poor fashion that I was unable to submit the problem. I tried every browser I have on both my mac and windows machine at work (Firefox,Explorer, and Safari). None of them are able to do more than fill out a form and then they refuse to let me submit the form. Maybe I should try safari on my ipod touch next! Very frustrating.

Jul 28, 2010 8:28 AM in response to iMinister

I suppose we should give WB some credit. A few digital movies ago (can't remember which one) they didn't even OFFER an iTunes version. 'Course, you had to look in the very fine print for that detail, since knowing it wouldn't work with iTunes might negatively influence your purchasing decision...

At least this time around the copy is SUPPOSED to work with iTunes...eventually...

Jul 28, 2010 1:28 PM in response to bnijjar

Having the same problem as the rest of you. I am still waiting for a response from Warner Brothers. I have sent in Digital Copy problems to them before and I received a response with-in 3 business day's so I have a hopeful feeling this will be the same thing. If I get a answer sooner the rest then I post it right away.

On a side note, I bought Watchmen with a digital copy and i could not down load it to itune's, The reason was(I had no clue of this) the digital copy had expired? So the next time you buy a movie for the digital copy, look on the back and there is a expiry date on it, so be carful to not spend more money when you don't have too.

Jul 28, 2010 3:55 PM in response to bnijjar

Just adding my experience as well. I'm getting the error also. I bought my copy at Target today (Wednesday - one day after release) and can't transfer my digital copy through iTunes either. I keep getting the invalid code error too. I have over 20 digital copies of movies for which I have NEVER previously had this issue, regardless of distributor. All I know is I better eventually get that digital copy or I'll be very upset. That is the primary reason I bought the Blu-ray combo pack. Hopefully someone from iTunes or Warner Brothers is reading this thread. I'm returning it if my code doesn't work in the next few days.

Jul 28, 2010 4:44 PM in response to bnijjar

Just adding my 2 cents as well. I picked up Clash of The Titans on Tuesday (Release Day) and when I tried the digital copy, it didn't work for WB or iTunes. So I thought it was an error in the disc and I went back to Best Buy exchanged it.
I brought the new copy home and had the same problem, except now, the WB copy works, but iTunes doesn't. I'll wait another day and try again.

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Clash of the titans digital copy invalid code error

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