Apple logo flash at startup

Mine as well... got a new Blue iPhone 12 Pro Max 256 on Saturday, Jan 16th and it did this very same thing, so I had it replaced the very next day and the new one did the exact same thing. My wife also got the new Blue iPhone 12 Pro Max but the 128 version. Hers works perfectly like it should normally. So trying to understand what the deal is... I only have maybe 10 days left to decide whether to keep this phone... is apple going to fix this in the next 10 days? I don't want to end up getting stuck with an iPhone 11 or a smaller 12 Pro either. I did hear from someone else that said they swapped out his phone 3 times and the third one worked fine... so that has me worried about this being a possible manufacturing problem.

If Apple or anyone has any new info on this please let me know before my time runs out.

Thanks

I purchased iPhone 12 Pro 128 gb Pacific Blue on 1-16, exchanged it on 1-18 and I still have the same problem. So, I have about 12 days to return mine. I purchased an iPhone 12 Pro Max 128 gb Gold last month, and this phone does not have this problem. So I am going to see if any news comes out this week and if everything remains the same, I will be returning for a full refund. I don't want any problems later if I decide to keep it.

The senior advisor indicates that this is something that software cannot be solved moderately and that it requires a repair or a replacement.

In addition, he also indicates that if there are no further problems with the iPhone, this is not necessarily something to worry about or that other problems may arise due to this phenomenon.

So now you have the choice to continue with a repair or replacement, or to accept it as there are no further problems with the iPhone besides glitching in the reboot.

So what are my options if every iPhone Pro Max has this issue and fix or replacement are the only solutions... replacement doesn’t work if they all are currently bad so could you explain then what needs to be fixed that’s bad?

I personally think it is just about one batch of iphone 12 pro (max) phones with the problem.

I got a iphone 12 pro with preinstalled ios 14.2 -> no issue

I got 2 iphone 12 pro max's with preinstalled ios 14.3 -> issue

Just called Apple and spoke with a senior advisor directly. He mentioned that currently Apple knows nothing about this issue happening yet so they opened a case for me and I was able to send in and attach a video clip of this issue happening so they have a better understanding of what's occurring. They also said as long as this issue is not causing any operational phone issues to not worry about the iphone because Apple would replace them under there 1 year warranty or even beyond that timeframe should this possible manufacturing defect / issue cause other problems outside of direct iphone damage. So since they do not know about this problem yet maybe that is why a software fix is not yet in or working on beta 14.4.

So my own experience has been that this issue only occurs right after you sync your backup, or after you put it on a charger for the first time (my wifes new iphone)... since my first replaced phone after it was erased and reset at Verizon store did boot up normally again from the reset.

Hopefully Apple will do something to recognize this issue and address it.

It’s odd because for all the cases that have been reported here, there must be many more that have been reported to the Genius Bars. I decided to wait it out because it did lead to other problems, such as the inability to reset the phone or to turn it on without connecting it to power.

I’m also curious about the phone you returned to Verizon, because the ones I tried, no form of restore / update / revive would eliminate the single flash logo on boot. I even went to install iOS 14.4 beta 2, with no change.

Anyway, will wait it out, also with the hope that someone at Apple will eventually take action.

Just got my iPhone 12 Pro (256GB, pacific blue) yesterday and noticed this when I turned the phone on this morning. Super frustrated now like everyone else.

Everything else on the phone seems fine. Hoping Apple says something soon or thinking of returning this one.

Similar to another post, my husband and I both got iPhone 12 Pros he has the Graphite that did not have 14.3 and he has no issues. Mine is the Pacific Blue that had 14.3 already preinstalled and mine has the flashing logo issue.

I think Apple will address this issue in an update/patch since it seems like people are saying its issue is part of iOS14.3 and not the original version release... but it probably will not make it into iOS 14.4 as the master build has already been released to the developers and this update is slated to come out next week (we can always hope though)... But it really does not affect the phones operation or even the overall boot time to a normal either, just a weird startup operation. And what other choice do you have... an old iPhone 11 or go Samsung... afraid not! I'm going to hang on and hope for the best hopefully with 14.4

Yep!

I am pretty convinced its only with devices that ship with ios14.3.

I had a 12 pro with ios 14.2 -> no issue

I had 2 iphone 12 pro max with ios 14.3 -> both same issue.

A collegae of mine orders few days ago iphone 12 pro max with ios 14.2.1 -> no issue.

but are we really really convinced apple can fix this through an update?

I have the hard choice to make on sending my pro max back since I am still in cooldown period of my webshop...and indeed an iphone 11 or android is not an option :-)

Same thing is happening with my 12 Pro Max 256gb pacific blue that I received yesterday. It came with iOS 14.3 installed.

I had another 12 Pro Max that I got on launch day, and it had iOS 14.3 on that phone too and it didn’t logo flash on startup.

You can use this link to check factory and production date.

Mine was made in F2 (Foxconn) and 52 Week (December) - has issue

My Friend's was made in same factory F2 (Foxconn) and 44 Week (November) - no issue.

http://www.chipmunk.nl/cgi-fast/applemodel.cgi

I spoke to apple support advisors today for over 2hrs and they seem to have started to become aware of this issue now.

They also think this is more software related than hardware. In any case any hardware related issue, our phones will be replaced if so.

I received my replacement yesterday and it has this problem. These are my observations:

Previous phone: 12 Pro Max, F2 week 51. Came with 14.2 and did not have this issue.

Current phone: 12 Pro Max, F2 week 52. Came with 14.3 and has this issue.

They stopped signing 14.2 around this time, which might be why they changed to 14.3 as preinstalled from week 51 to 52.