New iPhone 12 Pro. At startup the Apple logo flashes super bright for a brief second then the screen goes dark for about 10 seconds before the Apple Logo re appears at normal brightness to finish the startup. I’ve had iPhones for years and never had the logo turn on and then off during startup. Is that Normal for the 12?
iPhone 12 Pro, iOS 14
There seem to be more reports of this issue over the past few days; as of now, there's no official response from Apple yet, but it's certainly not normal.
For the most part it seems the phone can function normally after it boots up, although in my case it eventually led to the phone needing to be connected to power before it would boot up. I'm waiting to see what Apple says over the next few days.
How many of you find that the phone charges very slowly, along with this flashing logo problem? I use Apple's original 20 watt charger along with Apple's original MagSafe brick. It took 15 minutes to charge the phone from 92% to 95%. My wife also has a 12 Pro without the flash issue. It charges super fast on the same charger.
Same problem. Just got my Pro Max Blue 128gb
The logo flashes in the start up and goes away for 3 seconds then comes back.
Anything else seems normal to me, I don't know if I should request a replacement
Have returned two times iPhone pro 516GB white due to apple logo flash problem. Waiting for the 3rd one. I think the key question is whether this is a hardware/manufacturing problem or a software issue that can be fixed later. Frustrated.
5 devices been replaced (3 x blue 12 pro max 128 / 1 blue 12 pro max 256. / 1 black 12 pro max 256)
waiting for the 6th device.
as per the authorized reseller , apple technical report was a hardware issue and device to be replaced 🙄
I've just installed iOS 14.4 on my Iphone 12 (sold with iOS 14.3) and I still have the strange behavior when switching on.
During Even during installation the logo with the loading bar was very bright and subsequently, after the screen went off for a few seconds, the logo reappeared at the "standard" brightness.
Hoping that a future update can remove this glitch, it is very frustrating to have these behaviors on such expensive terminals.
In daily use the phone is perfect, I have not noticed battery drain or slow charging (I have never used the magsafe, but I installed a cover that supports it)
it is frustrating that we still dont know if it is a hardware issue or a software issue. What is even more frustrating is that replacing it doesnt solve the issue. I just want a normal working, expensive iphone 12 pro max!
still got 18 days of my cooldown period with my webshop. Im done with replacing.
When i called customer support last night about the single flash apple logo when starting up the phone, they said it was a software issue and it was normal as long as the phone has no performance issues, hopefully it will be cleared in a future update
I have the same problem as well. I was so depressed as I spent a lot of money on this and the apple logo that flashes super bright for a brief second just ruins the happiness. I hope apple fixes it. Never had any problems or issues with my iPhone X. Kinda miss that phone now. Traded in for this iPhone 12 Pro 256gb Gold.
That’s exactly what happened.... It didn’t move anywhere for about an hour while updating to iOS 14,4. Then I made a hard restart, and that’s when I first come across the famous flash before starting. Later in the evening I noticed this, while looking on a white screen... I’m guessing this isn’t my fault and the guarantee will cover it ?
So your advice, is to not notify them.. But simply return it, and order a new one? I bought though my phone service provider, so i know the drill is to return to one of there shops, and then they have to take in to the service shop, who has to conclude that theres a problem.... I'm worried i'll get a refurbished phone... But have Apple stopped doing this?
Today I got my 4th iPhone 12 Pro MAX at an Apple store in Singapore. Tomorrow I’ll turn it off to see if I have to finally return it and ask for a final refund. Miss Steve Jobs. I’m sure with him this wouldn’t have happened.
I wouldn’t notify anyone. I’m sure that Apple are already aware of this problem, and working on it. I would take the fastest way to a new phone, and I think in this case will be return it, and then buy a new one. I’m not sure about the refurbished phones.... But I think they stopped, so they will swap to a brand new one. It should be so, if the rules are followed correctly.
Yeah. Let’s hope we will get a quick fix. So far I don’t have the burn-in Apple logo on white screens 🙏 Therefore I won’t swap my device, but just wait for an update to fix the flashing logo on bootup. I’m pretty sure this is no hardware issue.
I observe that once the apple logo flash and disappear it is already booting up so dont press the power button again because it will bootup. then I tried recovery mode but no connect itunes will appear on phone its just pure black. but itunes is recognizing the phone in recovery mode. I hope apple will fix this because its not normal.
I spoke to a senior apple advisor. He told me that Apple is aware of the issue. Now I reassure everyone: it is a software problem and so will be resolved in a software update. so it is not a hardware thing because this only happens at startup and the iphone afterwards works fine again.
Apple logo flash at startup
