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I forgot the passcode to an older iphone and tried several times to remember. It has now been disabled and is telling me to connect to itunes, which I did. I tried to update the phone, as I prefer not to restore. Despite the update, the phone says its disabled. I am not sure if the older data on that phone is backed up to the cloud. How can I access the data? TIA
iPhone 6
If you had attempted unlocking multiple times with incorrect Lock Screen passcode, or if a message says that your device is disabled, learn what you need,
You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.
Forgot? Click below to reset…
Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...
If you had attempted unlocking multiple times with incorrect Lock Screen passcode, or if a message says that your device is disabled, learn what you need,
You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.
Forgot? Click below to reset…
Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...
IS8218 wrote:
... I tried to update the phone, as I prefer not to restore. ...
Excerpt below from instructions in If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
When you see the option to Restore or Update, choose Restore
iphone 6 disabled forgot passcode and telling me to connect to itunes
