You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have forgotten my Apple ID and password. How do I reset these?

I have an iphone 6 4G for which we purchased a new SIM card to retrieve and use a previous telephone number. I have attempted to sign in but the Apple ID and Password on the older device are lost to my memory. How can I retrieve them? I need to be able to call out and receive calls on this older phone.

DBM3955

iPhone 6, iOS 9

Posted on Jan 15, 2021 8:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2021 8:52 PM

Use Apple's iForgot service, or contact their Account Security team, or if you're the iPhone's original owner and have encountered the activation lock, supply Apple with its purchase receipt and ask them to remove it.


(190329)

1 reply

I have forgotten my Apple ID and password. How do I reset these?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.