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The cursor on my MacBook Pro keeps disappearing

The cursor on my macbook keeps disappearing and after resetting smc and nvram one day my screen just had a blackout and I force restart my MacBook (2020), so I took it to the Genius Bar and the staff suggested a logic board replacement and since my Mac is under warranty it’s free of charge. Now my question is should I replace the logic board or request for a new one?


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Posted on Jan 16, 2021 7:22 AM

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Question marked as Apple recommended
Jadhwani wrote:

The cursor on my macbook keeps disappearing and after resetting smc and nvram one day my screen just had a blackout and I force restart my MacBook (2020), so I took it to the Genius Bar and the staff suggested a logic board replacement and since my Mac is under warranty it’s free of charge. Now my question is should I replace the logic board or request for a new one?


You only have a limited 14 days to ask for a full refund or exchange for one that works...


after that it is a warranty repair.


I would get a new one if you have the option... it may require a delay in being built in China if none are available locally.



Posted on Jan 16, 2021 7:49 AM

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Question marked as Apple recommended

Jan 16, 2021 7:49 AM in response to Jadhwani

Jadhwani wrote:

The cursor on my macbook keeps disappearing and after resetting smc and nvram one day my screen just had a blackout and I force restart my MacBook (2020), so I took it to the Genius Bar and the staff suggested a logic board replacement and since my Mac is under warranty it’s free of charge. Now my question is should I replace the logic board or request for a new one?


You only have a limited 14 days to ask for a full refund or exchange for one that works...


after that it is a warranty repair.


I would get a new one if you have the option... it may require a delay in being built in China if none are available locally.



The cursor on my MacBook Pro keeps disappearing

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