Itunes purchase

I got a gift card of $10, when I went to go purchase robux it won’t let me. What’s the problem here, apparently it’s been happening to a lot of people. Please help!

Posted on Jan 16, 2021 8:34 PM

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1 reply

ryane77

Community Specialist

Jan 18, 2021 2:44 PM in response to Linnackk

Hi Linnackk,

Welcome to Apple Support Communities. We understand you're unable to purchase and download an app on your iPhone. We can help point you in the right direction.

If you're using an iOS device, are you experiencing this behavior on both cellular data and Wi-Fi? In addition, let's follow the steps outlined here: If you can't connect to the App Store, iTunes Store, or other Apple services Following these steps may help.

Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Itunes purchase

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