Newsroom Update
Tap to Pay on iPhone is now available in Canada. Learn more >
Tap to Pay on iPhone is now available in Canada. Learn more >
I have a new IPhone 12 Pro Max but when I take a photo or video you’ll see the actual real image but then when you view the photo or play the video they go much brighter and don’t look normal - can anyone help?
iPhone 11 Pro Max
Hi there Trancerhunter,
We understand you're noticing your pictures and videos are lighter and brighter on your new iPhone 12 Pro Max, and we'd like to see if we can assist.
Check to see if you have HDR enabled, as this may explain what you're noticing: Adjust HDR camera settings on iPhone
Cheers!
Hi there Trancerhunter,
We understand you're noticing your pictures and videos are lighter and brighter on your new iPhone 12 Pro Max, and we'd like to see if we can assist.
Check to see if you have HDR enabled, as this may explain what you're noticing: Adjust HDR camera settings on iPhone
Cheers!
Many thanks, that’s solved it.
Trancerhunter,
Thanks for keeping us updated.
We're glad to hear that resolved the issue for you.
Feel free to post again if you have any questions in the future.
Take care!
iPhone 12 Pro Max Lightening videos and photos
