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Hey, has anyone experienced something like this too? I tried to connect it to my mom’s phone but after like less than a minute it got disconnected. I tried to turn it on again, yet it still happens.
Does anyone know why this happened? And how to fix this.
Btw i’m using IPhone SE (2016) and IOS 13.1
Hi veralda,
Thank you for giving us the chance to assist you with your iPhone SE. You can count on us to do our best to assist you or get you pointed in the right direction.
We understand that you are experiencing issues using Personal Hotspot on your device. Are you using the steps in the article below to set it Personal Hotspot?
How to set up a Personal Hotspot on your iPhone or iPad
If yes, we recommend updating your iPhone if you haven’t. While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS for your device can help isolate potential software issues. Kindly secure a backup and update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
After updating your iOS version, we also recommend that you have the latest carrier settings.
Update your carrier settings on your iPhone or iPad
Please keep us posted.
Take care!
veralda,
Thank you for keeping us posted. Also, we appreciate you trying the steps we've recommended.
The next best step is to reach out to your carrier to check if your plan includes Personal Hotspot.
Also, we recommend asking your carrier for any potential limitations of your cellular data.
Personal Hotspot is a carrier-provided service, they are in a better position to confirm these details.
If your carrier confirmed that you should be able to use Personal Hotspot, we recommend that you reach out to us here so we can take a closer look into the issue:Â Get Support
Take care!
hi, thanks for the response. I’ve tried it, but unfortunately nothing’s changed. Is there anything else i can do to fix it?
Personal Hotspot keeps turning off itself
