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can’t change access to contacts for apps in settings

Hi,

I’m unable to modify which apps have access to my contacts. I recently downloaded telegram and signal and want to give them access to my contacts but in settings < privacy < contacts, the only app there is WhatsApp but even that is in grey so I can’t toggle it. In settings < telegram/signal, ‘contacts’ doesn’t show up either even though both apps directed me to settings. I have an iPhone 11 & latest iOS 14.3.


Any idea why this may be? could it be some setting somewhere other than privacy ?


update: I tried a hard restart & also reset my privacy settings to default but still have the problem - and now I can’t get WhatsApp to access my contacts either...

iPhone 11, iOS 14

Posted on Jan 19, 2021 2:57 AM

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Question marked as Top-ranking reply

Posted on Jan 19, 2021 3:29 AM

Problem solved ! Doing a factory reset of all my settings solved the problem

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can’t change access to contacts for apps in settings

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