Hi,
Currently, my MacBook Pro is running on BigSur OS. Recently, only the macOS applications are not working properly. Below I have listed problems which I am facing,
Could you please help with these problems?
MacBook Pro 15″, macOS 11.1
This is a concern:
Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware.
Are you aware of something that may have installed user profiles? Personal macs should not have them, but some machines used in corporate environments may have them, to limit what a user is allowed to do.
Also, as the report says, they can be installed by adware...
Go to System Preferences and see if you have a "Profiles" pane in there. They only exist when there are profiles installed.
This is a concern:
Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware.
Are you aware of something that may have installed user profiles? Personal macs should not have them, but some machines used in corporate environments may have them, to limit what a user is allowed to do.
Also, as the report says, they can be installed by adware...
Go to System Preferences and see if you have a "Profiles" pane in there. They only exist when there are profiles installed.
Does the system show you the correct location in System Preferences->Date & Time->Time Zone?
Does it show the correct date and time in System Preferences->Date & Time->Date & Time?
Do you have any access to the internet?
Try restarting your mac. If the issue persists restart in Safe Mode and tell us if you can connect to iCloud in Safe Mode.
I found one profile of my university. Now I have removed it.
Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.
Great! Glad that this was solved.
Thank you so much for the reply.
Yes, I have access to the internet.
And I tried to restart the mac and even in safe mode. But it did not work. I am facing the same issue.
Till one week back I was residing in India, now I am in Germany. I am facing the problem after arriving in Germany. Is the problem related to the time and date of the system?
When I open the App store it showing a blank screen like below.
Yes, it is showing Central European Standard time.
Please find the attachment.
I ran Etrecheck and attached the report. I think it has solved the issue. Could you please go into the report and confirm if any other issues are present?
Just so we know, did you find and remove configuration profiles? Can you tell us what it was?
I can't see anything worrying in the report.
Problem with all MacOS applications.