You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downloads in safari on iPhone 6

I downloaded 720MB movie on safari on iOS 12.5 on iPhone 6. In settings > General > Storage > Safari, I can see the documents and data consume 725 MB. But I am unable to locate the file. I tried My files app but to no use. I am also not able to free that space from Safari.

Please help

iPhone 6, iOS 12

Posted on Jan 19, 2021 9:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2021 8:05 AM

Hello AdityaBhanotra,


Welcome to Apple Support Communities. We understand being unable to locate a movie you downloaded on Safari on your iPhone, and we'd be happy to look into this with you.


Check the Apple TV app, as that is where you'll find movies which have been downloaded from the iTunes Store:

Find movies, shows, and more in the Apple TV app on iPhone


As far as downloading a movie from Safari, if you can't find it in the Apple TV app, check with the website developer as to where they expect their content to be found.

Browse the web using Safari on iPhone

Search for websites using Safari on iPhone


Please check this out:

View files and folders in Files on iPhone


We hope this information is useful. Kind regards.

3 replies
Question marked as Top-ranking reply

Jan 21, 2021 8:05 AM in response to AdityaBhanotra

Hello AdityaBhanotra,


Welcome to Apple Support Communities. We understand being unable to locate a movie you downloaded on Safari on your iPhone, and we'd be happy to look into this with you.


Check the Apple TV app, as that is where you'll find movies which have been downloaded from the iTunes Store:

Find movies, shows, and more in the Apple TV app on iPhone


As far as downloading a movie from Safari, if you can't find it in the Apple TV app, check with the website developer as to where they expect their content to be found.

Browse the web using Safari on iPhone

Search for websites using Safari on iPhone


Please check this out:

View files and folders in Files on iPhone


We hope this information is useful. Kind regards.

Jan 22, 2021 3:49 PM in response to AdityaBhanotra

Hello AdityaBhanotra,


Thanks for getting back to us with those additional details. It looks like you're trying to clear "Documents & Data" in Safari on your iPhone, and we'd like to help.


We have a handy article here that will help to get this resolved. Check this out:


Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch

Under: "Delete history, cache, and cookies"


Restart your iPhone normally after clearing Safari by following these steps:

Restart your iPhone



Message us back with your result. Kind regards.

Downloads in safari on iPhone 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.