Frozen Phone Screen Cant Answer calls, or do anything.

My phone is completely froze and when it rings I can't answer it. I tried restarting it and Siri just shows up and that's it. I am completely upset. I had an interview who called and another important phone call from my attorney which I was unable to answer.

iPhone 11, iOS 14

Posted on Jan 19, 2021 10:47 AM

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Question marked as Top-ranking reply

Posted on Jan 21, 2021 8:45 AM

Hello Dara2005,


Thanks for reaching out in Apple Support Communities! We understand your iPhone is unresponsive. We're happy to assist you with this.


Let's follow the steps in this article to help resolve your issue:

If your iPhone, iPad, or iPod touch won't turn on or is frozen


Thanks for using the Apple Support Communities, and have a great day!


1 reply
Question marked as Top-ranking reply

Jan 21, 2021 8:45 AM in response to Dara2005

Hello Dara2005,


Thanks for reaching out in Apple Support Communities! We understand your iPhone is unresponsive. We're happy to assist you with this.


Let's follow the steps in this article to help resolve your issue:

If your iPhone, iPad, or iPod touch won't turn on or is frozen


Thanks for using the Apple Support Communities, and have a great day!


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Frozen Phone Screen Cant Answer calls, or do anything.

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