You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Touch ID Workaround for Broken Home Button after iOS 14.3

My iPhone 7 Home Button is smashed and I have been surviving adequately with the Accessibility workaround Assistive Touch. Before my upgrade to iOS 14.3 this included looking at Settings -> Passwords: I was asked to enter my passcode and not my Touch ID.


After the upgrade to iOS 14.3, when I try to enter Settings -> Passwords I only get the option "Touch ID to View Saved Passwords", which is unfortunately not possible with the broken home button. I can no longer view my saved passwords.


What changed in iOS 14.3 and how can I fix it. THANK YOU

iPhone 7

Posted on Jan 20, 2021 8:51 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2021 9:06 AM

In reference to razmee209, I thank you for replying, however of course the workaround functionality is required, otherwise the iPhone would be useless when a home button is broken - conceivably in an emergency situation.

Apple appears to have agreed and the problem is resolved after application of 14.4.

Again thanks nonetheless!

2 replies
Question marked as Top-ranking reply

Feb 7, 2021 9:06 AM in response to JhlBtlMal

In reference to razmee209, I thank you for replying, however of course the workaround functionality is required, otherwise the iPhone would be useless when a home button is broken - conceivably in an emergency situation.

Apple appears to have agreed and the problem is resolved after application of 14.4.

Again thanks nonetheless!

Jan 20, 2021 9:49 AM in response to JhlBtlMal

JhlBtlMal wrote:

My iPhone 7 Home Button is smashed and I have been surviving adequately with the Accessibility workaround Assistive Touch. Before my upgrade to iOS 14.3 this included looking at Settings -> Passwords: I was asked to enter my passcode and not my Touch ID.

After the upgrade to iOS 14.3, when I try to enter Settings -> Passwords I only get the option "Touch ID to View Saved Passwords", which is unfortunately not possible with the broken home button. I can no longer view my saved passwords.

What changed in iOS 14.3 and how can I fix it. THANK YOU

Get the home button fixed.

Touch ID Workaround for Broken Home Button after iOS 14.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.