M1 MacBook Air - freezing cursor and stuck track pad

Is anyone else having this issue?


Writing this for anyone else experiencing the same problem.


M1 MacBook Air cursor randomly freezing.


During the freeze the trackpad often feels like it is being permanently clicked/pressed.

Sometimes the mouse moves a tiny bit with large gestures and sometimes not.

I have seen the cursor move on its own as well.

Sometimes when clicked, the cursor will randomly jump across the screen.

Sometimes it comes back to life on it's own, but sometimes it's the same after a hard restart.

Done a factory reset and the issue remains.

Also happens in safe mode.


Suspect it's a hardware fault. Returning to Apple for replacement.

MacBook Air 13″, macOS 11.1

Posted on Jan 21, 2021 12:56 PM

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Posted on Mar 4, 2021 8:23 AM

Sorry to hear you're having the same issue. It was a very long and painful process to get it replaced.


I am happy to confirm the new one seems ok. I used it for a week or so without installing anything and now I have tested it with some non-M1 apps and it remains ok.


There was a couple of occasions where I thought 'did it just pause for a moment?', but i'm fairly sure that was probably just me trying to swipe with two fingers or something.

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72 replies

Aug 2, 2021 8:34 AM in response to MacgyverGoh

New MacBook M1 trackpad faulty - creaking noise - not responding as it should - 2 laptops with same problem - Apple refusing to acknowledge it as a fault or problem they need to fix. Expecting customer to be without a computer for weeks and possibly even 'buy a replacement' before returning faulty item. Apple staff completely unable to be human - company policy prevents it. Awful company.

Aug 2, 2021 9:21 AM in response to onetwoonetwooneone

I shall repeat what I said months ago:

Get your money back and buy M1 MacBook Pro.

I am already 7 months on it.

A superb machine that with OS 11.5 is trouble free.

If Apple refuses credit cost of your Air towards payment for a MBP – take them to your local Small Claims Court.

Prepare your case carefully.

Bring with you evidence from this Forum and you'll win.

Good luck!

(I won't be surprised that Forum moderator will axe this note.)

Dr Abe Ariel, PhD University of NSW. (Down Under)

Aug 9, 2021 4:21 PM in response to Daniel_87

Hi, Daniel! Did the replacement MacBook have the same issues? What did Apple say was the cause of the freezing cursor track pad. I also noticed that on a new M1 MacBook Air that we purchased last month and in addition to the cursor, the keyboard would also freeze. Have no recourse but to just reboot the computer, which sometimes means losing some edits on files that we’ve been working on…


Hope you can share your experience with the replacement.

Oct 14, 2021 9:48 AM in response to Daniel_87

I have see this on some of the new M1 MBPs recently, but only at the login screen after a reboot and often stays frozen for a minute or longer before username can be entered. Sidenote: trackpads on MBP haven't physically clicked in at least 5 years. They don't move at all, the click sensation is simulated, but never really moves at all. So, with the cursor being frozen at a software level, it makes complete sense that the "click" is also frozen while the system is tripping over it's own feet.

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M1 MacBook Air - freezing cursor and stuck track pad

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