You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot log into Apple TV gen 4.

I cannot log into my 4th gen Apple TV. Below the Apple logo is the following: ***@gmail.com is part of this Apple TV's home. To remove ****@gmail.com from this Apple TV, remove them from the home or change their settings using the Home app on IOS. Please explain what this means. All I want to do is login to my Apple TV so I can remove the need for a password. Is there a phone number to call Apple support? Thanks, Alan




[Email Edited by Moderator]

Posted on Jan 21, 2021 2:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2021 3:37 AM

remove the need for a password.

Removing the need for a password will allow one-click purchases without authentication. The iTunes Store welcomes your expected intensified purchases.

You don’t need to remove an account to change that setting.

Set password requirements for purchases - Apple TV user guide - Apple Support


If you want to call the Apple Support staff, then see this list: Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 22, 2021 3:37 AM in response to airubin13

remove the need for a password.

Removing the need for a password will allow one-click purchases without authentication. The iTunes Store welcomes your expected intensified purchases.

You don’t need to remove an account to change that setting.

Set password requirements for purchases - Apple TV user guide - Apple Support


If you want to call the Apple Support staff, then see this list: Contact Apple for support and service - Apple Support

Cannot log into Apple TV gen 4.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.