iPhone jumping to max volume

For whatever reason every other time I adjust my volume then lock my phone it automatically jumps to the max volume. I am wearing my AirPods every time it happens so it could be that they are glitching but this issue only started after getting the iPhone 12 Pro Max.

iPhone 12 Pro Max, iOS 14

Posted on Jan 22, 2021 9:50 PM

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Posted on Jan 25, 2021 10:35 AM

Hello JujuAsk,


We understand that your iPhone's volume looks to be changing unexpectedly. What iOS is currently installed? Make sure that it's fully updated.


Update your iPhone, iPad, or iPod touch - Apple Support


Thanks for using Apple Support Communities!

53 replies

Jan 5, 2022 1:36 AM in response to JujuAsk

To everyone experiencing this issue, I've discovered the exact cause: you have Spotify APP installed and a Spotify pro subscription.


What a Spotify premium membership allows you to do is control your app music from your computer, essentially synchronizing them.


I've disabled every pro setting in the Spotify app, yet the problem persists.


Unfortunately, the only way to fix this is to delete the Spotify app.


I believe Apple should include a volume monitoring so users can see which apps have changed the volume; otherwise, everyone assumes this is Apple's fault.

Mar 18, 2021 12:04 AM in response to JujuAsk

This has happened to me since Nov 2020 when I got my iPhone 12 Pro Max. I turn up the volume with the side button, then lock the phone, and the volume jumps to max. Similarly, the volume down button makes it jump to zero. It’s on the latest iOS and no fixes for it yet. It probably happens only 5-10% of the time, which is about once per day, but it’s hard to pinpoint the issue. Luckily, I’m not wearing headphones.

Dec 15, 2021 7:35 PM in response to JujuAsk

This has happened to me as well since Dec of 2020. When powering on the bluetooth headphones the volume will appear 50% volume but when something is played it jumps to 90% and can really hurt my ears. Very annoying this has not been addressed by apple yet. Switching the mute switch at the start of turning on the headphones appears to be on thing that triggers it to jump up (Also receiving notifications or alerts).

Oct 3, 2021 10:50 AM in response to JujuAsk

experiencing the same issue ever since I bought iPhone 12 Pro Max in March 2021. I was always updating the phone whenever the new updates were coming out but it didn’t help. I planned to update to iOS 15 but 99% sure it won’t help either. Apple support told be that it’s better to have the phone inspected at Apple service center. Did anyone did that?

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iPhone jumping to max volume

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