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iPhone jumping to max volume

For whatever reason every other time I adjust my volume then lock my phone it automatically jumps to the max volume. I am wearing my AirPods every time it happens so it could be that they are glitching but this issue only started after getting the iPhone 12 Pro Max.

iPhone 12 Pro Max, iOS 14

Posted on Jan 22, 2021 9:50 PM

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Posted on Feb 28, 2022 11:12 PM

…and 2 years later, im still having this issue on my iphone 12 pro lol. it randomly happens to me at night and scares the **** out of me :(

53 replies

Apr 4, 2022 5:38 AM in response to JujuAsk

Wow. I can't believe I spent over a year assuming I just had a stuck button or something. This is clearly a problem apple has been made aware of several times and done nothing about, not to mention a health/safety issue. I know a couple consumer law scholars who don't practice anymore, but definitely know some good lawyers who do; I'll reach out this week and see what their prognosis is.

Jun 10, 2022 3:30 AM in response to JujuAsk

Hello,


I’m having the same issue, iphone 12 mini. I was thinking maybe I’m pressing something or putting my finger somewhere, but really, it’s how you say. I turn the volume up, lock the phone and then my ears burst and I can only say Hey Siri, find me an ear doctor! It’s terrible, please Apple, do something about it.


The software is 15.5 now.

Sep 15, 2021 10:23 PM in response to JujuAsk

this same problem is happening to me on an iphone 12 pro max, and it’s been happening since i got the phone late 2020. i haven’t noticed it as much with my airpods as i have with just holding my phone. trying to listen to music at home and having it SKYROCKET to 100% volume when it was on 2 is outrageous. even when i turn it down to zero it will jump back up. i’m getting really tired of this problem and idk how to fix it :(

Oct 3, 2021 10:50 AM in response to JujuAsk

experiencing the same issue ever since I bought iPhone 12 Pro Max in March 2021. I was always updating the phone whenever the new updates were coming out but it didn’t help. I planned to update to iOS 15 but 99% sure it won’t help either. Apple support told be that it’s better to have the phone inspected at Apple service center. Did anyone did that?

Oct 21, 2021 3:44 AM in response to corll

Did you try contacting apple? I contacted them and they told me that I should send my phone for diagnostics so they can figure out what is wrong. But I’m not able to do that right now. Moreover, on another discussion someone told me that Apple didn’t find a problem even after inspection at service center. After that I completely lost hope.

Dec 15, 2021 6:11 PM in response to JujuAsk

I’m having this exact same issue with my iPhone 12 Pro Max and AirPods Pro. Im on iOS 15.1


When I try to adjust the volume using the volume buttons and lock the screen quickly, the volume jumps to max and almost gives me a heart attack!


Happens to me all the time, at least once per day. This is clearly a software bug that is affecting many users, are Apple aware of this issue and is it being worked on?

Dec 15, 2021 7:35 PM in response to JujuAsk

This has happened to me as well since Dec of 2020. When powering on the bluetooth headphones the volume will appear 50% volume but when something is played it jumps to 90% and can really hurt my ears. Very annoying this has not been addressed by apple yet. Switching the mute switch at the start of turning on the headphones appears to be on thing that triggers it to jump up (Also receiving notifications or alerts).

Jan 5, 2022 1:36 AM in response to JujuAsk

To everyone experiencing this issue, I've discovered the exact cause: you have Spotify APP installed and a Spotify pro subscription.


What a Spotify premium membership allows you to do is control your app music from your computer, essentially synchronizing them.


I've disabled every pro setting in the Spotify app, yet the problem persists.


Unfortunately, the only way to fix this is to delete the Spotify app.


I believe Apple should include a volume monitoring so users can see which apps have changed the volume; otherwise, everyone assumes this is Apple's fault.

Jan 8, 2022 1:08 AM in response to 智永

Hi,

the Spotify feature is for the specific track and placement you last listened at, not volume, same with any Apple music feature.


This issue occurs even if I am watching YouTube videos on either device.


I have the max volume issue on my iPad and iPhone whenever I have used Bluetooth of headphones, I have tested using AirPod Pro, AirPod Max and my Bose 700.


The iPhone and iPad speaker volumes both end up at 100% volume, latest OS version on all devices.

iPhone jumping to max volume

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