iPhone jumping to max volume

For whatever reason every other time I adjust my volume then lock my phone it automatically jumps to the max volume. I am wearing my AirPods every time it happens so it could be that they are glitching but this issue only started after getting the iPhone 12 Pro Max.

iPhone 12 Pro Max, iOS 14

Posted on Jan 22, 2021 9:50 PM

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Posted on Jan 25, 2021 10:35 AM

Hello JujuAsk,


We understand that your iPhone's volume looks to be changing unexpectedly. What iOS is currently installed? Make sure that it's fully updated.


Update your iPhone, iPad, or iPod touch - Apple Support


Thanks for using Apple Support Communities!

53 replies

Sep 15, 2021 10:23 PM in response to JujuAsk

this same problem is happening to me on an iphone 12 pro max, and it’s been happening since i got the phone late 2020. i haven’t noticed it as much with my airpods as i have with just holding my phone. trying to listen to music at home and having it SKYROCKET to 100% volume when it was on 2 is outrageous. even when i turn it down to zero it will jump back up. i’m getting really tired of this problem and idk how to fix it :(

Oct 21, 2021 3:44 AM in response to corll

Did you try contacting apple? I contacted them and they told me that I should send my phone for diagnostics so they can figure out what is wrong. But I’m not able to do that right now. Moreover, on another discussion someone told me that Apple didn’t find a problem even after inspection at service center. After that I completely lost hope.

Dec 15, 2021 6:11 PM in response to JujuAsk

I’m having this exact same issue with my iPhone 12 Pro Max and AirPods Pro. Im on iOS 15.1


When I try to adjust the volume using the volume buttons and lock the screen quickly, the volume jumps to max and almost gives me a heart attack!


Happens to me all the time, at least once per day. This is clearly a software bug that is affecting many users, are Apple aware of this issue and is it being worked on?

Jan 8, 2022 1:08 AM in response to 智永

Hi,

the Spotify feature is for the specific track and placement you last listened at, not volume, same with any Apple music feature.


This issue occurs even if I am watching YouTube videos on either device.


I have the max volume issue on my iPad and iPhone whenever I have used Bluetooth of headphones, I have tested using AirPod Pro, AirPod Max and my Bose 700.


The iPhone and iPad speaker volumes both end up at 100% volume, latest OS version on all devices.

Apr 4, 2022 5:38 AM in response to JujuAsk

Wow. I can't believe I spent over a year assuming I just had a stuck button or something. This is clearly a problem apple has been made aware of several times and done nothing about, not to mention a health/safety issue. I know a couple consumer law scholars who don't practice anymore, but definitely know some good lawyers who do; I'll reach out this week and see what their prognosis is.

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iPhone jumping to max volume

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