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AirPlay display stuck on OFF

hello, my AirPlay display has one option : OFF. how can I fix it to ON ? Thank you

MacBook Air 13″, macOS 10.15

Posted on Jan 23, 2021 9:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2021 2:01 PM

Hey maja42,


We see you're attempting to use an AirPlay compatible display or device with your MacBook Pro, is that correct?


If so, take a moment to go to System Preferences > Displays. At the bottom you'll see an option for AirPlay. From the dropdown list, is the display you'd like to use available?


If not, review the steps and requirement for AirPlay in the following article



If you're still unable to make use of your device, let us know what device you're attempting to use AirPlay with. We'll continue from there.


Cheers!

7 replies
Question marked as Top-ranking reply

Jan 25, 2021 2:01 PM in response to maja42

Hey maja42,


We see you're attempting to use an AirPlay compatible display or device with your MacBook Pro, is that correct?


If so, take a moment to go to System Preferences > Displays. At the bottom you'll see an option for AirPlay. From the dropdown list, is the display you'd like to use available?


If not, review the steps and requirement for AirPlay in the following article



If you're still unable to make use of your device, let us know what device you're attempting to use AirPlay with. We'll continue from there.


Cheers!

Jan 27, 2021 10:35 AM in response to maja42

Hey zmaja42,


Thanks for the screenshot. If the Sony TV is not initially setup for use with AirPlay, it won't show under AirPlay Display.


Once your Mac detects a compatible display, it will appear in the dropdown list. If you've toggled AirPlay on in your Sony TV, but it still won't show on your Mac, take a moment to restart your network. That includes the TV, MacBook and the router.


After that, confirm AirPlay is turned on for the Sony TV and it's on the same Wi-Fi network as the MacBook Pro. From there you should see it as a selectable option for AirPlay Display if it is compatible.


Cheers!

Jan 26, 2021 6:32 PM in response to maja42

Hey maja42,


Thanks for clarifying.


Some models of Sony TV may not be compatible with AirPlay. Additionally, the feature may need to be enabled in the TV itself for it to be seen by your MacBook Pro.


Take a look over these tips form Sony's support site, regarding enabling AirPlay in your TV and requirements for setting it up.


If the issue persists, or if you have additional questions about the settings on your TV, we'd recommend reaching out to Sony for additional assistance.


Cheers!

AirPlay display stuck on OFF

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