AirPlay display stuck on OFF
hello, my AirPlay display has one option : OFF. how can I fix it to ON ? Thank you
MacBook Air 13″, macOS 10.15
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hello, my AirPlay display has one option : OFF. how can I fix it to ON ? Thank you
MacBook Air 13″, macOS 10.15
Hey maja42,
We see you're attempting to use an AirPlay compatible display or device with your MacBook Pro, is that correct?
If so, take a moment to go to System Preferences > Displays. At the bottom you'll see an option for AirPlay. From the dropdown list, is the display you'd like to use available?
If not, review the steps and requirement for AirPlay in the following article
If you're still unable to make use of your device, let us know what device you're attempting to use AirPlay with. We'll continue from there.
Cheers!
Hey maja42,
We see you're attempting to use an AirPlay compatible display or device with your MacBook Pro, is that correct?
If so, take a moment to go to System Preferences > Displays. At the bottom you'll see an option for AirPlay. From the dropdown list, is the display you'd like to use available?
If not, review the steps and requirement for AirPlay in the following article
If you're still unable to make use of your device, let us know what device you're attempting to use AirPlay with. We'll continue from there.
Cheers!
hey, Ok I think I understand. You mean there is no Yes button but only a No and a list of possible devices. So When I activate my TV It will appear in the list. It use clear. Thank you for your help.
Maja
Maja42,
That is correct, yes.
If there are no eligible devices, you'll only see "Off" listed as an option. The Mac will automatically detect when a compatible device is available on your Wi-Fi network and then show it as an option at that point.
Glad we could help clear things up.
Take care.
Dear Sterling R,
thank you for your message. I mentioned the device I m trying to connect but I m not at that stage yet.
I am at the stage where on my Mac I can not select Yes for Air Play, it stays on OFF. Here is a print screen. Thank you for your help
Hey zmaja42,
Thanks for the screenshot. If the Sony TV is not initially setup for use with AirPlay, it won't show under AirPlay Display.
Once your Mac detects a compatible display, it will appear in the dropdown list. If you've toggled AirPlay on in your Sony TV, but it still won't show on your Mac, take a moment to restart your network. That includes the TV, MacBook and the router.
After that, confirm AirPlay is turned on for the Sony TV and it's on the same Wi-Fi network as the MacBook Pro. From there you should see it as a selectable option for AirPlay Display if it is compatible.
Cheers!
Hey maja42,
Thanks for clarifying.
Some models of Sony TV may not be compatible with AirPlay. Additionally, the feature may need to be enabled in the TV itself for it to be seen by your MacBook Pro.
Take a look over these tips form Sony's support site, regarding enabling AirPlay in your TV and requirements for setting it up.
If the issue persists, or if you have additional questions about the settings on your TV, we'd recommend reaching out to Sony for additional assistance.
Cheers!
Hello Derek, thank you very much for your answer. When I go to System Preferences > Displays, in AirPlay options I only have "Off". There is no Yes, or any other display.
Otherwise, the device I'm trying to use is my Sony TV.
Thank you for your help.
Maja
AirPlay display stuck on OFF