iPhone battery replacement

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Level 1

77 points

iPhone battery replacement

Tried this earlier, but did not get clean answers.

I have an iPhone6s whose battery lasts maybe an hour or so. In doing Battery Health, I get 96% "maximum capacity". Now, I'm told that should not be a sign that it needs replacement. But the work time I get a very bad. This battery has had a thousand or so charge cycles, so it is clearly old.

Is replacing the battery going to fix my problem? Sounds like it to me. But if so, why is Battery Health not telling me that?

FYI, the thing runs for many hours on a Mophie battery pack.

iPhone 6s

Posted on Jan 23, 2021 11:45 AM

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Answer 1

Top-ranking reply

LD150

Level 10

91,565 points

Jan 23, 2021 3:53 PM in response to Dannymac22

A battery with 1000 cycles should be 60% maximum. It is obviously so worn out it can’t even report it. Fakes do that too but guessing it is the original?

Click on this link

iPhone Battery Replacement - Official Apple Support

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Answer 2

Dannymac22 Author

Level 1

77 points

Jan 23, 2021 4:15 PM in response to LD150

Thank you. I think the answer to my question is that Battery Health may not, in fact, report a bad battery. It looks at some indicators, and can flag a bad battery, but doesn't look at all of them. Funny that Apple does not admit that. If my doctor said I was in perfect health, and then I died, someone would be pretty miffed!

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Answer 3

deggie

Level 10

167,381 points

Jan 23, 2021 5:23 PM in response to Dannymac22

Click on the Contact Support link at the top right of this page and Apple can test your battery remotely. A battery reporting 96% with 1000 cycles is going to questionable to them.

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iPhone battery replacement

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