Big Sur installation interrupted

My computer shut down during installation and now my storage is nearly full, and I can't find the downloaded files to either continue the installation or delete and try again. How do I delete the files and try again?l

MacBook Air

Posted on Jan 23, 2021 1:08 PM

Reply
1 reply

Jan 23, 2021 1:25 PM in response to jolieeee

If the download does not complete, but:

  • If it does leave what looks like a "complete" installer file in the /Applications folder, delete it, and try downloading it again.
  • If it does not leave an installer in the /Applications folder, it may leave an incomplete/corrupted installer in the /Library/Updates folder. To help locate the partial installer package, try using the following command in the Terminal:  lsof | grep <the installer filename>

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Big Sur installation interrupted

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