MacBook Pro M1 mouse cursor disappears

Sometimes randomly when I start / restart the mac visual mouse cursor dissapears / freezes on startup / login screen (I use trackpad only). Mouse function does not freeze actually, and I can log in and click or move around the screen (I just do not see the actual cursor which stays frozen in some location)


MacBook Pro M1 8GB 256GB

BigSur 11.1

MacBook Pro

Posted on Jan 23, 2021 2:13 PM

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42 replies

Apr 26, 2021 4:02 AM in response to 17vlg

I have this problem too! A cursor that sticks. It appears to occur completely randomly. Apple Support suggested I start in Safe Mode and then go into Normal Mode which solved the problem. Then it recurred when I powered up again. This is a very disappointing problem to have with such an expensive device. And Apple is offering no info on the problem - will it be solved. I am probably going to send the device back, since I have had it for less than a week. Not a device to be recommended.

Feb 21, 2021 12:42 AM in response to joscar209

I have the same issue. So I asked for an exchange device by the retailer. The retailer sent me anew MBP M1 and I have the identical same problem on the new on. The funny thing is that I reported this a few times to apple in the last 4 weeks, and they tell me, that until now i'am the only one with a bug like this. But it looks like there are many user with the same problem. Is there a solution in the meantime? Do you guys think apple will fix the bug with an update? Or is it a hardware problem?


Feb 21, 2021 12:42 AM in response to 17vlg

I have the same issue. So I asked for an exchange device by the retailer. The retailer sent me anew MBP M1 and I have the identical same problem on the new on. The funny thing is that I reported this a few times to apple in the last 4 weeks, and they tell me, that until now i'am the only one with a bug like this. But it looks like there are many user with the same problem. Is there a solution in the meantime? Do you guys think apple will fix the bug with an update? Or is it a hardware problem?

Mar 7, 2021 1:23 AM in response to Boson12

Exactly the same issue on my MacBook Pro M1. The tech guys were worse than useless & got me to install a new copy of the operating system after wiping the hard drive (the reasoning was that it must be an issue with one of my apps migrated from my old Mac). They actually caused more problems in the process, but I won't go into that. As for the cursor issue, it didn't make any difference whatsoever & the problem still occurs. Twice in a row this morning.

Aug 22, 2021 10:44 PM in response to Ali azim

Yeah - not surprising - Apple (unlike most large companies) don't even pretend to care about customers. They know you can't leave their products easily. They used to mike a high quality products with great after care/support for creative professions. Now it's just a money grubbing cult with second rate over-priced products and staff with limited knowledge that aren't allowed to behave like humans towards customers because it's outside of Apple rules/'protocol'.

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MacBook Pro M1 mouse cursor disappears

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