I cannot enter the new VISA NUMBER

payment of Apple ID failed due to changes to a new VISA card.

cannot log in anything but expiration date and security code

iPhone 7, iOS 12

Posted on Jan 23, 2021 3:04 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2021 6:50 PM

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

1 reply
Question marked as Top-ranking reply

Jan 23, 2021 6:50 PM in response to IB—MHS

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

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I cannot enter the new VISA NUMBER

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