Seagate Backup Plus Drive

After moving Time Machine drive from old iMac to new iMac, the drive is not working any more?

Seems to be in read only mode and when trying to do anything gets in the loop and nothing happens.

Any suggestions?


iMac 21.5″, macOS 10.15

Posted on Jan 24, 2021 7:16 AM

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Posted on Jan 24, 2021 9:03 AM

This would indicate that your drive is partitioned, meaning it has multiple volumes on one physical disk. You should check both volumes, and see if there is data on them you need. They appear as separate "disks" on your desktop. Once you are backed up, or don't need the data, you should try to erase the entire disk.


  1. Go to Disk utility. You can click on Finder > Go > Utilities > Disk Utility
  2. Click View, and click "Show All Devices".
  3. Click the highest, and non indented, drive. (The name should end in Media).
  4. Select the Erase button, and use Mac OS Extended (Journaled) and GUID Partition Map. You can call it whatever you want.
  5. This should erase the entire drive. You can try Time Machine again.


Below is a visual component of a generic Disk Utility disk and the top drive there.

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Question marked as Top-ranking reply

Jan 24, 2021 9:03 AM in response to krystyna144

This would indicate that your drive is partitioned, meaning it has multiple volumes on one physical disk. You should check both volumes, and see if there is data on them you need. They appear as separate "disks" on your desktop. Once you are backed up, or don't need the data, you should try to erase the entire disk.


  1. Go to Disk utility. You can click on Finder > Go > Utilities > Disk Utility
  2. Click View, and click "Show All Devices".
  3. Click the highest, and non indented, drive. (The name should end in Media).
  4. Select the Erase button, and use Mac OS Extended (Journaled) and GUID Partition Map. You can call it whatever you want.
  5. This should erase the entire drive. You can try Time Machine again.


Below is a visual component of a generic Disk Utility disk and the top drive there.

Jan 24, 2021 7:27 AM in response to krystyna144

Hi krystyna144,


Welcome to Apple Support Communities. Do you need the data from this drive? If not, it is probably best to erase it and start fresh for the new Mac. Erasing will delete everything on it!


If you need the data, attempt to copy and paste the data to your iMac. You can also try First Aid before erasing it to repair it Repair a storage device in Disk Utility on Mac - Apple Support


Erase a Time Machine Drive:

  1. Go to Disk utility. You can click on Finder > Go > Utilities > Disk Utility
  2. In the toolbar, click View, and click "Show All Devices"
  3. Select the Seagate external Hard Drive name, the top name listed. It will be in the "external" section of Disk Utility.
  4. Click Erase, Use Mac OS Extended (Journaled) and GUID Partition Map. You can call it whatever you want.
  5. Click Erase


You can now set it up as a Time Machine Drive:

  1. Go to System Preferences
  2. Go to Time Machine Settings
  3. Click "Select Backup Disk."
  4. Select the disk you just erased and created.


This should get you on your way to backing up again!


Cheers,


Jack

Jan 24, 2021 8:09 AM in response to krystyna144

Hi again,


That is quite odd. Try these steps:


  1. If the drive appears on your desktop, drag it to the trash to eject.
  2. Keep it unplugged while you restart your Mac.
  3. Once your Mac is on, and you're logged in, plug the drive back in.
  4. Try to setup Time Machine again.


If it still does not work, go to Disk Utility again, click View, and click "Show All Devices." Click the name(s) for the Seagate drive. Then click "mount" in the top toolbar for each.


See if this works!


Cheers,


Jack

Jan 24, 2021 8:54 AM in response to Jack-19

Hi ,

I did follow the suggestion.

Now after shutting down and starting the computer again, I plugged in the drive, but it seems that two icon come up the empty one and the old one. When trying to trash the old looking icon I get the message:

"Seagate Backup Plus Drive" is a volume on a disk that has 2 volumes. Do you want to eject ""Seagate Backup Plus Drive" only, or both volumes?

There were some option when erasing the disk, one that allows recover and that is permanent. Maybe I used a wrong option when erasing?

thanks for you help

Krystyna



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