You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I got an email stating there is something wrong with my payment information and icloud can't charge me the .99 cents for my additional storage I get each month. Tried the instructions but can't find where to check my payment info

I got an email stating there is something wrong with my payment info and icloud can't charge me the .99 monthly fee for my additional storage I purchase monthly. Tried the instructions and couldn't find it. I went into the App Store (ITunes) and it had an old credit card and address. I updated info but it then said it couldn't accept my payment method???

Posted on Jan 24, 2021 7:27 AM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Jan 24, 2021 7:33 AM

Please refer to these two Support Articles:

View in context

I got an email stating there is something wrong with my payment information and icloud can't charge me the .99 cents for my additional storage I get each month. Tried the instructions but can't find where to check my payment info

Similar questions