You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Apple shares the most popular podcasts of 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help with podcast rss refresh

I have had a podcast on apple music for over 5 years now, self hosted from my own domain. I recently moved it to anchor.fm, and I'm having a hard time getting the rss feed updated.


I went to the settings for my sites feed on https://podcastsconnect.apple.com/ and put in the new rss feed (https://anchor.fm/s/45580f58/podcast/rss). As expected, the site shows that my feed is "scheduled for refresh", and after a few minutes to a few hours, it comes back as "Active", but the rss feed is set back to the original feed.


I've contacted anchor to report this as well, but they said the problem was with apple.


Happy to try anything if you have ideas

MacBook Pro 15″, macOS 11.1

Posted on Jan 25, 2021 8:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2021 11:43 AM

abtesting wrote:
...the current anchor feed doesn't include the new-feed-url tag...

The tag has to go in the old feed, which has to be left up for 2 weeks to allow all subscribers a chance to pick it up and change to the new one.

Similar questions

5 replies

Jan 26, 2021 12:11 AM in response to abtesting

Using Podcasts Connect has the disadvantage of updating only the iTunes Store, not subscribers. If you are able, it's better to add the 'itunes:new-feed-url' tag to the original feed. That and other methods are detailed here:


http://wilmut.uk/move


I don't know why Podcasts Connect should behave like this. When Anchor create a feed in the first place, they usually submit it under their own Apple ID, making it their podcast, not the creator's. I don't know how it works if you transfer to them. It may be that they want to use their ID, in which case you would have to contact Podcasts Support who can give you instrcutions on how to do this I would strongly advise you not to: if it goes under Anchor's ID you won't be able to get statistics or indeed get into Podcasts Connect for your podcast. There are plenty of hosting services which don't pull this stunt.

Jan 26, 2021 11:28 AM in response to Roger Wilmut1

The good news is that anchor picked up my existing apple podcast feed, so once that feed updates, everything should continue to work as normal.


Unfortunately, the current anchor feed doesn't include the new-feed-url tag, but hopefully I can get them to update that. I worry that I may have jumped the gun towards 3rd party hosting a bit before anchor was mature enough to handle it.

Help with podcast rss refresh

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.