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My ipad is frozen on the white screen with black apple logo.
Have tried re-setting but it keeps coming back to this screen.
Thank you
iPad (5th gen) Wi-Fi, Cellular
This is clearly the best option to update, as you can then keep your data. Good solution. If it works with an update it's just perfect. If it still only shows white screen with Apple logo, then you can try a restore.
Yes, it downloads software to the iPad, it takes up a few gigabytes, so it may take some time. You can always write here again if you have more questions and I cross my fingers that an update was successful.
Ok my iPad is now saying
diagnostics
potential hardware issues
start diagnostics
Hmm okay, It was not the screen we wanted to see. Try "start diagnostics"
EDIT: Sorry for the long response times, but I get limited by posting limits rule.
Just says to go to apple support and only option is to exit diagnostics
Ok I’ve got the recovery mode !!! Yes. Now what
It’s worked!!!! Thank you so much. Whoop whoop. You were so patient with me. Thank you
Ipad Frozen on White screen with black apple logo
