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Unable to send outgoing emails.

Incoming emails working fine, but outgoing or replying to email doesn’t work?

Using Rochester.rr.com? My email is *****2@rochester.rr.com.

Not sure what the incoming host should be?

[Email Edited by Moderator]

Posted on Jan 28, 2021 2:02 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,073 points

Posted on Jan 28, 2021 2:46 PM

Spectrum/Charter/TWC/RR/Roadrunner has changed some of the required settings from what Apple lists in their mail settings lookup tool; seems the Apple info on Spectrum is stale.

But given what is happening here—receiving, but not sending—Your SMTP Server (sending) settings or credentials are incorrect.

Mail has two sets of configuration data. One set for receiving and reading messages using POP or IMAP, and a second set of settings and credentials for sending mail using SMTP or ESMTP. The latter is seemingly messed up, here.

Settings > Mail > Accounts > select the Spectrum/TWC/RR account > select the account again > select the outgoing mail server SMTP > make the settings match what Spectrum wants.

Here's what is listed for Spectrum settings at present:

https://www.spectrum.net/support/internet/spectrum-email-server-settings/

As mentioned above, the folks at Apple have published this article:

If you can’t send email on your iPhone, iPad, or iPod touch - Apple Support

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Unable to send outgoing emails.

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