You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

iPhone 11 data not working when on a call or zoom

The mobile data or cellular data on the phone drops from LTE to 3G when on a call, and the internet no longer works.

Is there a solution for this issue?

Posted on Jan 29, 2021 7:19 PM

Top-ranking reply

Community+ 2024

Level 10

413,906 points

Posted on Jan 29, 2021 9:14 PM

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

View in context

Similar questions