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Health App Understates Walking Distance

My wife's iPhone 11 is greatly understating the distance we cover when we walk together according to her Health app. I have a new iPhone 12, which seems to be dead accurate when compared with a measurement on Google Maps. For example, on a walk this morning her Health app showed 3.1km, whereas mine showed 3.83km. Google Maps says the distance was 3.86km. My wife's phone is therefore giving a huge error and does so every time we walk. Why is this? I noticed this problem was last reported in 2017 but no mention has been made of it since.


Brian Smale

iPhone 11

Posted on Jan 30, 2021 5:09 AM

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Posted on Feb 2, 2021 2:45 AM

Thanks for your reply, Brian. My wife does not have an Apple Watch, so your calibration suggestion would not help with her iPhone problem. I have already sent in a bug report via Apple's product feedback facility, from which I will never receive a reply, of course. I guess my next step is to set up a chat and see if the support person has any ideas. It seems bizarre to me - either the GPS works or it doesn't. Why would it work inaccurately? If it's a hardware fault, maybe the phone should be replaced.


Brian smale

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24 replies

Feb 3, 2021 5:08 AM in response to Brian Smale

The hiking apps doesnt care how you carry it, but the Health app does care. Like I said you can easily add to your walking distance by sitting down and shaking the phone up and down at walking pace. Health does not use gps (unless you maybe have an Apple watch, I cannot verify that) It uses 3 axis accelerometers.

Feb 3, 2021 8:14 AM in response to LD150

I took my iPhone and my wife's out walking this morning to make a comparison of the distances they recorded. The distance given by the Workout app on my Apple Watch and the hiking app (Outdooractive) on my iPhone were identical, presumably because they were both based on GPS. Unfortunately, I failed to get a reading from the hiking app on my wife's phone because it refused to record without me signing in, which I was unable to do.


I have now come to realize that the Health app on our two phones actually does nothing active. For example, you can't get it to record a walking distance upon request; it only records have far you have moved in total all day. It appears to just suck in data from wherever and summarizes the results on a whole-day basis and not just for a defined activity. Thus it does seem likely that distances measured by the Health app are only very approximate unless the app is fed data from a proper GPS-based tracking app, such as one of the many hiking ones that are available. I will have to get my wife to activate the hiking app she has but is not yet using.


Going back to my original issue, it seems that my wife's Health app only appeared to record the distance of our walks together because she only carried the phone while she was on the walk, whereas I keep my phone in my trouser pocket, so my Health app records the total of my day's movements. In fact, the distance of the walk in my case came from the Workout app and not from the Health app, so I was not comparing like with like. It does seem that any distance recorded by the Health app alone is only approximate as it is not based on GPS.


My thanks to everyone for their contributions to the problem I raised.


Brian Smale

Feb 4, 2021 9:28 AM in response to Brian Smale

The Health app is largely a repository of data collected from various sources. The app facilitates syncing that data between apps and devices. Your phone does collect data which is stored in Health but, I think you've hit on an important point in that it collects it for the entire day, not for a workout.


I'd suggest your wife get an app that tracks workouts. I always liked Runkeeper, personally. It will use the data collected by the phone and break out the workout data.

Health App Understates Walking Distance

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