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User profile for user: Community User
Community User Author

updating itunes on pc

An unknow error occured 4000 error

iPhone 11, iOS 14

Posted on Jan 30, 2021 12:58 PM

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User profile for user: turingtest2
turingtest2
User level: Level 10
274,452 points

Posted on Jan 30, 2021 1:33 PM

Presumably you're trying to update iOS not iTunes. The workaround for this error is to disable Find My iPhone on the device before tying to update with iTunes for Windows.


For general update problems see If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. If you're trying to update over the air try using iTunes instead, or vice versa.


tt2

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User profile for user: turingtest2
turingtest2
User level: Level 10
274,452 points

Jan 30, 2021 1:33 PM in response to Community User

Presumably you're trying to update iOS not iTunes. The workaround for this error is to disable Find My iPhone on the device before tying to update with iTunes for Windows.


For general update problems see If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. If you're trying to update over the air try using iTunes instead, or vice versa.


tt2

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updating itunes on pc

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