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Level 1

4 points

The IPad I'm wanting to reset.....

The I-Pad I'm wanting to reset belonged to my mother who passed away in April. I do not have her Apple ID or PW...I could supply her death certificate?

iPad, iPadOS 13

Posted on Jan 31, 2021 12:50 PM

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Level 10

208,308 points

Posted on Jan 31, 2021 1:20 PM

Yes, you have to perform this procedure:--> How to request access to a deceased family member's Apple accounts - Apple Support

Regards

Giulio

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Level 10

208,308 points

Jan 31, 2021 1:20 PM in response to mchele

Yes, you have to perform this procedure:--> How to request access to a deceased family member's Apple accounts - Apple Support

Regards

Giulio

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The IPad I'm wanting to reset.....

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