You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

time machine icon is white

time machine cannot complete the back up and it stops, icon becomes white.

any help will be greatly appreciated.

carlo


device: macbook with big sur

MacBook

Posted on Feb 1, 2021 1:33 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2021 1:47 AM

Hey there!


I’d follow this article:


If you can’t backup or restore your Mac using Time Machine:


https://support.apple.com/en-us/HT204157


I don’t have all the details, but usually if the icon becomes greyed out, or looks different it’s still in the process of trying to backup, but that may not be the case, hope that article can help!

3 replies
Question marked as Top-ranking reply

Feb 1, 2021 1:47 AM in response to kghisla

Hey there!


I’d follow this article:


If you can’t backup or restore your Mac using Time Machine:


https://support.apple.com/en-us/HT204157


I don’t have all the details, but usually if the icon becomes greyed out, or looks different it’s still in the process of trying to backup, but that may not be the case, hope that article can help!

time machine icon is white

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.