MacBook 12” Retina white screen

Hello, i have a MacBook A1534 12” 2015 Retina and when it starts up the screen stays white, i tried all the rebooting options but the screen stays white, what should I do?

MacBook

Posted on Feb 1, 2021 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2021 11:33 AM

Hello jonahtan,


Welcome to Apple Support Communities!


If we understand your post correctly, when you start your Mac it starts up to a white screen and you've tried some rebooting options but the screen still stays white. We're happy to help.


Let's try an SMC reset. 

How to reset the SMC of your Mac


You may also want to try an NVRAM reset. 

Reset NVRAM or PRAM on your Mac


We also recommend starting in safe mode. Sometimes just starting in this mode and then restarting normally can resolve issues like this: How to use safe mode on your Mac


If you're still having issues we recommend contacting Apple Support directly.

Get Support


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

3 replies
Question marked as Top-ranking reply

Feb 3, 2021 11:33 AM in response to jonahtan

Hello jonahtan,


Welcome to Apple Support Communities!


If we understand your post correctly, when you start your Mac it starts up to a white screen and you've tried some rebooting options but the screen still stays white. We're happy to help.


Let's try an SMC reset. 

How to reset the SMC of your Mac


You may also want to try an NVRAM reset. 

Reset NVRAM or PRAM on your Mac


We also recommend starting in safe mode. Sometimes just starting in this mode and then restarting normally can resolve issues like this: How to use safe mode on your Mac


If you're still having issues we recommend contacting Apple Support directly.

Get Support


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook 12” Retina white screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.