You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Mini M1 (Apple Silicon) ICY BOX 4 Port USB Type-C Hub - Random Shutdowns

I connected 2 La Cie d2 professional hard drives via the ICY BOX 4 Port USB Type-C Hub. This resulted in random shutdowns of the Mac Mini M1 and automatic self restarts. Then the message: "computer shut down because of a problem" appeared.


Connecting the LaCie d2 pro directly to the UBS C socket solved the problem.


But I need more USB C sockets.

Will this work?

Sitecom CN-386 USB-C Hub 4 Port | USB-C auf 3X USB-C + 1x UBS-C Power Delivery Port Adapter mit 10 Gbit/s Daten


Posted on Feb 1, 2021 2:13 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2021 3:08 PM

Hey there dr. meguro,


We understand you were experiencing issues with a USB hub, and are now wanting to confirm compatibility with a different hub. We'll be happy to help point you in the right direction.


For this, we'd recommend contacting the manufacturer to confirm compatibility. You can find their page here: Sitecom


Cheers!

Similar questions

1 reply
Question marked as Top-ranking reply

Feb 3, 2021 3:08 PM in response to dr. meguro

Hey there dr. meguro,


We understand you were experiencing issues with a USB hub, and are now wanting to confirm compatibility with a different hub. We'll be happy to help point you in the right direction.


For this, we'd recommend contacting the manufacturer to confirm compatibility. You can find their page here: Sitecom


Cheers!

Mac Mini M1 (Apple Silicon) ICY BOX 4 Port USB Type-C Hub - Random Shutdowns

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.