Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problems installing Big Sur 11.2 update

Hi,

For the past few days I have been trying to install the Big Sur 11.2 update, however, it keeps crashing.


It downloads then goes to the the 15 minutes left to prepare the update finally moves to 10 minutes left to prepare then errors out. The error is: download failed. An error occurred while downloading.


I have tried a whole bunch of different attempts. WiFi, Ethernet to the router, tried installing with a backup user to no avail.


I am using a 2019 16 inch MacBook Pro.


Any suggestions appreciated.

Craig

MacBook Pro with Touch Bar

Posted on Feb 2, 2021 7:55 AM

Reply

Similar questions

105 replies

Problems installing Big Sur 11.2 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.