AHT for macbook air 2010?

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Dabard51 Author

Level 1

10 points

AHT for macbook air 2010?

I want to run Apple diagnostics on my 2010 MacBook Air.

MBA 2011 ( A1370 EMC 2471 Bios 135.0.0.0.0 SMC 1.74f4 )

boots to “internet recovery” with ethernet adapter plugged into

Thunderbolt port and AHT works fine.

MBA 2010 ( A1370 EMC 2393 Bios MBA 31.0061.B07 SMC 1.67f10 )

boots to “internet recovery” with ethernet adapter plugged into

Thunderbolt port. “Select Primary Language” ok,

Hardware Test returns message “Not compatible with this machine.”

MacBook Air firmware upgrade 2.3 has been applied (.B01 -> .B07).

How can I run Apple Hardware diagnostics on a 2010 (or earlier) MacBook Air?

Is it available on USB stick? Obviously, no CD/DVD drive on machine.

Posted on Feb 2, 2021 8:26 AM

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Answer 1

jdo_apple

Community Specialist

Feb 4, 2021 9:33 AM in response to Dabard51

Hi Dabard51,

It looks like you are receiving a compatibility error when trying to run Apple Diagnostics on your MacBook Air 2010. Apple Diagnostics is a great feature that helps to identify hardware issues that are happening on your device. We're glad you reached out for help.

Do you receive the same error message when following the additional suggestions under "Learn More" on the resource below.

Use Apple Diagnostics to test your Mac

We hope this helps you out. Have a good day!

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Answer 2

Dabard51 Author

Level 1

10 points

Feb 4, 2021 9:51 AM in response to jdo_apple

Nope. The linked information fails on my 2010 Macbook Air.

Repeated the process twice. Apple Online diagnostics says "Not compatible with this Mac."

You have the make, model, bootrom number and EFI code number of the failing 2010 Mac

in the original post.

The device runs fine. But online diagnostics or AHT are not available.

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Answer 3

ryane77

Community Specialist

Feb 4, 2021 12:53 PM in response to Dabard51

Dabard51,

We appreciate that you have reached back out with those details and letting us know that additional test option provides the same result.

If you have any external devices connected to your MacBook Air disconnect those and try again.

Also, let's disable the firmware password and test.

Set a firmware password on your Mac

Take care!

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Answer 4

Feb 4, 2021 2:57 PM in response to Dabard51

Dabard51,

We're glad you provided that information regarding the set up of your Mac and what happens in recovery. With the issue continuing we recommend reaching out to Apple Support here: Get Support

Kind regards!

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Answer 5

Dabard51 Author

Level 1

10 points

Feb 4, 2021 2:15 PM in response to ryane77

Thanks for the interest.

There are no external devices.

There is no firmware password.

There is no recovery volume on the SSD.

Boot with R held down gets me the standard boot sequence/logon screen.

Boot with <option>R gets to the standard boot sequence/logon screen.

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AHT for macbook air 2010?

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